Article recommendation - closing tickets on your own

  • Updated

After you submit a ticket, you might see below pop up window suggesting an article from our Knowledge base that might solve your issue:

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Depending on the answer you choose here, you might or might not receive our support.

  • If the article suggested by the system solves your issue, please click "Yes, close my request".
  • If you still need support, please select "No, I need help".

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