Hi!
If you are reading this, then probably you are new here and do not really know who should you contact in case of different issues. This article will help you to decide which team is the right one to assist you:
| Function | Related Support Team | Description |
| Transport Booking |
Supply Chain Monitor and Support Europe Supply Chain Monitor and Support APAC Supply Chain Monitor and Support North America Supply Chain Monitor and Support South America |
First line of support for ShipIT / PackIT / booking split or re-planning European suppliers: access to ShipIT / PackIT |
| Transport Execution |
Transport Operations Belgium Transport Operations Sweden |
First line support for operational questions and deviations |
| Transport Material Cost | Transport Material Cost Control | Purchase- and Sales Orders for Transport Cost and Extra Cost |
| Packaging |
Balance Control EMEA |
Stock balance & LES Web Portal issues |